Recommendations COVID-19 positive patients

I have been diagnosed with COVID-19. What should I do?

If the test result is positive, you will receive an email or WhatsApp message informing you of the result. You will need to perform strict self-isolation and notify your close contacts*.

You will be contacted by “Info Covid Ib-Salut” to follow up with you by telephone and to trace your close contacts.

If you have any queries, please contact INFO COVID on (+34) 900 100 971.

Policlínica Ntra. Sra. del Rosario communicates all positive cases daily to the COVID Centre of Ibiza and Formentera and to the Epidemiological Surveillance Service of the Balearic Islands. Your data is then entered into the COVID-19 Positive Patient Monitoring System.

If you feel worse during isolation, you should go to the Polyclinic emergency department and report that you are COVID positive on arrival.

*It is important to determine the people in your environment who can be considered CLOSE CONTACTS. The following are the parameters to help determine this:

Persons who ARE NOT considered to be close contacts should only monitor for possible symptoms and exercise extreme hygiene and safety measures.

Persons who ARE considered close contacts, should SELF-ISOLATE (STAY HOME) and will be contacted by the Health Service.

Procedure for close contacts

If vaccinated

**A person is considered fully vaccinated when they have received both doses (or one in the case of Janssen) and 7 days have passed if they have been vaccinated with Pfizer/BioNTech or 14 days if they have been vaccinated with Oxford/AstraZeneca or Moderna.

In general, asymptomatic persons who are considered fully vaccinated** or who have passed the infection within the previous 180 days are exempt from quarantine. They should avoid contact with vulnerable people, wear masks during social interactions, avoid attending mass events, and self-monitor for compatible symptoms.

If unvaccinated

Those who have had only one dose or none at all.

These persons must undergo a 10-day quarantine (counted from the last contact with the confirmed case).


You will be actively monitored for a period of 10 days by the Health Service. During this period, you should be alert to the appearance of any symptoms of the disease (fever, cough or difficulty breathing) in order to act as early as possible, especially to avoid transmitting it to other people.

You will also be informed that you must take your temperature twice a day. The person in charge of your follow-up will contact you about these measurements and your state of health.

The remaining measures to be taken are described in the section PATIENT INFORMATION.

Preventive measures for COVID-19 cases

Patient information

Information for members of the same household