Recommendations COVID-19 Positive Patients - Grupo Policlínica
Grupo Policlinia. Hospital en Ibiza
  • Appointments
    Monday to Friday (8:00 - 21:00)
    Saturday (8:00 - 14:00)

I have been diagnosed with COVID-19. What should I do?

Firstly, the doctor who treated you will determine whether you need to be admitted to hospital or not:

  • “I have to stay in hospital”: we will look after you.
  • “Can I go home?”:
    • You must carry out strict HOME ISOLATION.
    • The COVID-19 control team will call you every 2-3 days to assess your progress
    • If you feel worse, you should go to the Polyclinic emergency department and tell them on arrival that you are COVID-19 positive and that you feel worse.

Secondly, it is crucial to determine the people in your environment who can be considered CLOSE CONTACTS. These are the parameters that define this:

  • Anybody who has been in the same place as you, at a distance of fewer than 2 metres and for more than 15 minutes.
  • The period of contact to be considered:
    • Two days before the appearance of the symptoms
    • In asymptomatic cases confirmed by PCR, from 2 days before the sample is taken

People who are NOT considered close contacts should only look out for the appearance of possible symptoms and take extreme hygiene and safety measures.

People who DO consider themselves close contacts should HOME ISOLATE, and the Health Department will contact them to do their PCR.

The following is a guide to resolve any doubts you may, what you should do at home and safety measures for CO-HABITANTS

Preventive measures for COVID-19 cases

Information for the patient

  1. Do not leave your home until you are told to do so by health professionals.
  2. You must stay in a single-use room. If this is not possible, stay in a place where you can guarantee a distance of at least two metres from co-habitants.
  3. The room’s door must be closed.
  4. The room must have adequate ventilation, directly to the street. There must be no draughts from the heating or cooling system.
  5. The room must have a rubbish bin, with a pedal-operated lid, and inside there must be a plastic bag for the rubbish that closes hermetically.
  6. It is advisable to have a daily record of the entry and exit of people who enter the room.
  7. It is advisable to have a bathroom for exclusive use. If this is not possible, it should be cleaned with household bleach every time you use it.
  8. It is advisable to have individual use toiletries and products for hand hygiene (soap or hydroalcoholic solution).
  9. Towels should be changed often and whenever they are wet.
  10. A mobile phone or intercom (such as those used to monitor babies) should be available to communicate with co-habitants without leaving the room.
  11. If you have to go to the house’s common areas, put on a surgical mask and wash your hands before leaving the room.
  12. Always follow respiratory hygiene recommendations: when coughing or sneezing, cover your mouth or nose with a tissue or bend your elbow, and wash your hands immediately afterwards.
  13. You can not have any visitors during the isolation period. If you want to talk to someone you do not live with, do so by phone or other means.
  14. If you are a breastfeeding mother, it is advisable to continue to breastfeed. If you have symptoms or confirm the infection, follow the staff’s instructions. In any case, wear a mask when you are near your baby, and carefully cleanse your hands before coming into contact with your baby.
  15. If you have pets, try to stay away from them. If this is not possible, wash your hands before and after contact.
  1. Put bed linen, towels, etc. in a bag until washed, do not shake the bag before washing. They should be washed with regular detergent at 60-90 ºC and left to dry completely.
  2. Disposable material used by the sick person (gloves, tissues, masks) and any other rubbish must be disposed of in a plastic bag (Bag 1) in a rubbish bin in the room, which should have a lid and a foot pedal, not separating anything for recycling.
  3. The plastic bag (Bag 1) should be closed and put inside a second rubbish bag (Bag 2) and should be properly closed before leaving the room.
  4. Bag 2, with the previous waste, will be put inside another rubbish bag (Bag 3) that you can put other rubbish inside. Bag 3 will also be closed and put only into the non-recyclable waste container.
  5. Always wash your hands after touching the waste.
  6. Wash cutlery, glasses and plates and other kitchen utensils with hot water and detergent (or preferably in the dishwasher).
  1. Clean surfaces often touched (bedside table, bed and other bedroom furniture), bathroom and toilet surfaces with disposable material. Disinfect them daily with a household disinfectant containing diluted bleach (1 part 5% bleach and 50 parts water) prepared on the day of use).
  2. The person doing the cleaning should protect himself or herself with a mask and gloves and wash his or her hands after cleaning.
  3. More information on the Balearic Islands Health Service website ( following route Ciudadanía > Cuidar la salud > Coronavirus COVID-19 > Medidas preventivas para los casos de COVID-19. [Citizenship > Looking after your health >COVID-19 Coronavirus > Preventive measures for COVID-19 cases].

Information for co-habitants

  1. Co-habitants should remain in a different room from the patient and have as little contact as possible. Above all, they must avoid contact with their body fluids – especially mouth or respiratory secretions – and faeces. They must not share with the patient objects for personal use (toothbrush, glasses, plates, cutlery, towels …).
  2. All co-habitants should wash their hands with soap and water or a water-alcohol solution after any contact with the patient or his/her immediate environment.
  3. Co-habitants and carers must look out for acute respiratory infection (fever, cough, sore throat, difficulty in breathing); if they appear, you should call 902 07 90 79/971 43 70 79.
  4. The patient must remain in a single room, with the door closed, until the isolation ceases.
  5. If you must go to the house’s common areas, you should wear a surgical mask and cleanse your hands properly before leaving the room.
  6. The patient can communicate with co-habitants using a mobile phone or an intercom.
  7. The patient should often wash his/her hands with soap and water, especially after coughing, sneezing or handling tissues used to cover the mouth when coughing. He/she can also use a water-alcohol solution.
  8. If possible, it is advisable to have a daily record of the entry and exit of people entering the room.
  9. Do not invite or allow visitors into your home.
  10. If there are pets in the house, try to keep them away from the patient.
  1. Make sure that only one person looks after the patient. There must also be no risk factors for COVID-19 complications: chronic heart, lung or kidney diseases, immunosuppression, diabetes or pregnancy.
  2. The patient should wear a surgical mask when the caregiver is nearby.
  3. Caregivers must take extreme precautions every time they come into contact with the patient or his/her fluids (blood, faeces, urine, vomit, saliva …). They should therefore follow these instructions:
    • Surgical mask: do not touch the mask while worn. Put a new one on if it gets wet or dirty with secretions. Throw it away in the waste container with a lid and clean your hands after use.
    • Disposable gloves: must be used for any contact with the patient’s secretions. Dispose of them in a covered waste container and clean your hands after use.
    • They must wash their hands often with soap and water or a water-alcohol solution after any contact with the patient or their immediate surroundings.