LEGAL NOTICE

POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U., the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. 166, as well as informing all website users of the conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U. reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U. being understood as sufficient.

1. IDENTIFICATION DATA

Domain name: www.grupopoliclinica.es/ Commercial name: Policlínica

Company name: POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U. TIN: B07266265

Registered address: VÍA ROMANA, S/N, C.P. 07800 IBIZA (ILLES BALEARS),

Telephone: +34 971 30 19 16

Email: lopd@www.grupopoliclinica.es

Registro Mercantil de Eivissa, inscrito el 06/04/2020, Tomo 347, Libro 345, Folio 99, Sección 8, Hoja 165, Inscripción 43

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author’s intellectual or industrial property rights. The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website of www.grupopoliclinica.es/.

The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.

Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting lopd@www.grupopoliclinica.es.

3. EXEMPTION FROM LIABILITY

The RESPONSIBLE disclaims any liability for the information published on its website provided that it has no actual knowledge that this information has been manipulated or introduced by a third party external to it or, if it has, has acted diligently to remove the data or make it impossible to access them.

Use of Cookies

This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user’s session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data.

Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent.

The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser.

Link policy

The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot always control the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, the CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.

The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately.

This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.

IP Addresses

The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

Spanish legislation shall apply to the resolution of all disputes or questions related to this website or the activities carried out therein, to which the parties expressly submit themselves, and the Courts and Tribunals of the USER’s domicile or the place of fulfilment of the obligation shall be competent for the resolution of all disputes arising from or related to its use.

SPEAK UP / INTERNAL COMPLAINTS REPORTING CHANNEL

Who is the Data Controller of the personal data?

POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U. is the Data Controller of the personal data of the Data Subject and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (Organic Law on Protection of Personal Data and Guarantee of Digital Rights), for which you are provided with the following processing information:

Purposes of processing, why do we process your personal data?

For the proper management of our internal information system or Speak Up channel, processing any irregularities reported and deciding on the appropriateness of opening an investigation in order to detect possible crimes and prevent the imposition of any type of liability on POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U., as well as to avoid any type of conduct contrary to the internal or external regulations of the company.

Legitimate interest of the processing, why may we process your personal data?

Based on the legal obligation established in Articles 10 and 13 of Law 2/2023 of 20 February, which regulates the protection of whistleblowers who report regulatory breaches and the fight against corruption, and to have these internal information systems in place (Article 6.1.c GDPR).

Whistleblower confidentiality:

In accordance with Article 31.1 of Law 2/2023, we inform you that your identity will be treated confidentially in any case and will not be communicated to the persons involved or to third parties.

Data retention criteria, how long will we store your personal data?

We will store your data for a maximum of three months from the date of notification of the irregularity if the facts have not been proven and provided that they are not necessary for other purposes or for evidence of proper monitoring and supervision for the prevention of criminal offences. In the event that the facts have been proven or sufficient evidence has been provided, the data will be kept for as long as is necessary for the company to exercise its rights before the courts and, when no longer necessary for this purpose, will be deleted with appropriate security measures to ensure the anonymisation of the data or their total destruction.

Data transfer, who do we share your personal data with?

Unless legally obliged to do so, your data will only be disclosed to the following categories of recipients:

  • Courts and tribunals, as well as other possible dispute resolution bodies.
  • State Security Forces and Authorities.
  • Notaries and registrars.

We have signed the necessary confidentiality and data processing agreements required by law to protect your privacy with suppliers who need access to your personal data in order to provide the services that we have contracted with them, or who may have access to certain personal data due to the operation of our electronic services (website and e-mails).

What are your rights under the GDPR?

  • The right of access, rectification, portability and erasure of your data, and the right to limit or oppose its processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

Contact details for exercising your rights: POLICLÍNICA NTRA. SRA. DEL ROSARIO, S.L.U. VÍA ROMANA, s/n – 07800 Ibiza (Balearic Islands)