{"id":15601,"date":"2020-05-12T13:09:16","date_gmt":"2020-05-12T11:09:16","guid":{"rendered":"https:\/\/www.grupopoliclinica.es\/terminos-y-condiciones\/"},"modified":"2023-11-29T11:41:11","modified_gmt":"2023-11-29T09:41:11","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.grupopoliclinica.es\/ca\/terminos-y-condiciones\/","title":{"rendered":"TERMINIS I CONDICIONS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15601\" class=\"elementor elementor-15601 elementor-9571\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c7f33ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c7f33ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2548db9e\" data-id=\"2548db9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b37b6b7 elementor-widget elementor-widget-heading\" data-id=\"b37b6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">TERMINIS I CONDICIONS <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce88bc4 elementor-widget elementor-widget-heading\" data-id=\"ce88bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Terminis i condicions <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3619d32 elementor-widget elementor-widget-text-editor\" data-id=\"3619d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pagament amb targetes VISA i Mastercard mitjan\u00e7ant del protocol SSL.<\/p><p>La plataforma de pagament amb targeta de cr\u00e8dit que hem triat \u00e9s uns m\u00e8todes de pagament m\u00e9s segurs i avan\u00e7ats d\u2019internet.<\/p><p>Els usuaris el fan servir cada dia per fer pagaments en l\u00ednia de paquets de serveis, com ara fisioter\u00e0pia o rehabilitaci\u00f3.<\/p><p>Les dades introdu\u00efdes a les targetes de cr\u00e8dit no es troben a cap base de dades i el seu \u00fas o control ser\u00e0 plena responsabilitat de Bankia, qui fa la gesti\u00f3 de cobro mitjan\u00e7ant la passarel\u00b7la de pagament.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f3e12 elementor-widget elementor-widget-heading\" data-id=\"b3f3e12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Pol\u00edtiques de reserva, canvis i cancel\u00b7lacions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734d3e3 elementor-widget elementor-widget-text-editor\" data-id=\"734d3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A continuaci\u00f3, li presentam la nostra pol\u00edtica de reserves, canvis i cancel\u00b7lacions de les cites. Aquesta informaci\u00f3 li permetr\u00e0 con\u00e8ixer quins s\u00f3n els marges de cancel\u00b7laci\u00f3 amb antelaci\u00f3 d\u2019un tractament que ja s\u2019ha pagat o reservat:<\/p><p>Si se fa un canvi o es cancel\u00b7la una cita s\u2019apliquen dues difer\u00e8ncies:<\/p><ul><li><strong>Cita sense dip\u00f2sit de reserva o sense pagament anticipat<\/strong>. No s\u2019aplica cap penalitzaci\u00f3 per cancel\u00b7laci\u00f3 de darrera hora. No obstant, si vost\u00e8 cancel\u00b7la a darrera hora m\u00e9s de 2 pics consecutius, ens reservam el dret de no oferir-li noves cites sense pagament anticipat.<\/li><li><strong>Cita amb dip\u00f2sit ja abonat, pagament anticipat o sessi\u00f3 de paquets disponible. <\/strong>Aquest tipus de cita podr\u00e0 bonificar-se i cancel\u00b7lar-se per tel\u00e8fon de forma anticipada si es fa dins el termini de cancel\u00b7laci\u00f3 amb temps (dos dies h\u00e0bils abans de la cita).<\/li><\/ul><p>En el cas de la cancel\u00b7laci\u00f3 de darrera hora, el sistema canvia de manera autom\u00e0tica els serveis abonats amb antelaci\u00f3 i els paquets de sessions disponibles al compte del client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a6c8db elementor-widget elementor-widget-heading\" data-id=\"1a6c8db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Recordatoris i sol\u00b7licitud de confirmacions de cita<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-720706b elementor-widget elementor-widget-text-editor\" data-id=\"720706b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Generalment, el nostre sistema li enviar\u00e0 un missatge recordatori de la seva cita 24 hores abans de la cita programada, per correu electr\u00f2nic o WhatsApp o ambd\u00f3s. El missatge \u00e9s paraescut a aquest:<\/p><p>\u00abAquest \u00e9s un missatge recordatori, cortesia de Grup Policl\u00ednica. Grup Policl\u00ednica no t\u00e9 obligaci\u00f3 d\u2019avisar als pacients de les cites\u00bb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f02b1be elementor-widget elementor-widget-heading\" data-id=\"f02b1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Paquets (sessions) <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c3d039 elementor-widget elementor-widget-text-editor\" data-id=\"7c3d039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les condicions de pagament dels paquets amb diverses sessions s\u00f3n les mateixes que les dels pagaments anticipats.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5716b38 elementor-widget elementor-widget-heading\" data-id=\"5716b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Devolucions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-403cd3c elementor-widget elementor-widget-text-editor\" data-id=\"403cd3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Condicions de paquets amb diverses sessions<\/strong><\/p><p>Vost\u00e8 pot comprar diversos paquets, que inclouen un descompte, i sabr\u00e0 el preu i el nombre de sessions que inclou cada paquet en el moment de la compra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMINIS I CONDICIONS Terminis i condicions Pagament amb targetes VISA i Mastercard mitjan\u00e7ant del protocol SSL. La plataforma de pagament amb targeta de cr\u00e8dit que hem triat \u00e9s uns m\u00e8todes de pagament m\u00e9s segurs i avan\u00e7ats d\u2019internet. Els usuaris el fan servir cada dia per fer pagaments en l\u00ednia de paquets de serveis, com ara [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15601","page","type-page","status-publish","hentry"],"acf":[],"featured_image_urls":{},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/pages\/15601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/comments?post=15601"}],"version-history":[{"count":0,"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/pages\/15601\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.grupopoliclinica.es\/ca\/wp-json\/wp\/v2\/media?parent=15601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}